Payment & Cancellation Policy
- Tours can be booked and paid for online at any time before the tour.
- Payment will secure the date of the tour of choice.
- We provide a full refund less out-of-pocket expenses* when you cancel 15 days or more prior to your tour date. Refunds will be mailed by cheque.
- If you cancel 15 days or less before the tour date your payment is non-refundable but may be transferred to a future service for a fee and subject to EV Tours availability, within two years.
- A request for additional hours during your tour, is based on availability and charged as per EV Tours hourly rate.
- Cancellations must be made by phone at 1.877.358.7374 or by email to [email protected]
*Out of pocket expenses may include credit card fees, applicable fees for bookings we have made on your behalf, such as admissions, transportation, deposits and reservation fees.