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Payment & Cancellation Policy

Payment & Cancellation Policy

  • Tours can be booked and paid for online at any time before the tour.
  • Payment will secure the date of the tour of choice.
  • We provide a full refund less out-of-pocket expenses* when you cancel 15 days or more prior to your tour date. Refunds will be mailed by cheque.
  • If you cancel 15 days or less before the tour date your payment is non-refundable but may be transferred to a future service for a fee and subject to EV Tours availability, within two years.
  • A request for additional hours during your tour, is based on availability and charged as per EV Tours hourly rate.
  • Cancellations must be made by phone at 1.877.358.7374 or by email to [email protected]

 

*Out of pocket expenses may include credit card fees, applicable fees for bookings we have made on your behalf, such as admissions, transportation, deposits and reservation fees.