Payment & Cancellation Policy

• Tours can be booked and paid online before the tour, according to availability.
• Payment will secure the date of the tour of choice.
• We provide a full refund less out-of-pocket expenses* when you cancel 15 days or more prior to your tour date. Refunds will be mailed by cheque.
• If you cancel 15 days or less before the tour date your payment is non-refundable but may be transferred to a future service for a fee and subject to EV Tours availability, within one year.
• A request for additional hours during your tour, is based on availability and charged as per EV Tours hourly rate.
• Cancellations must be made by email to info@evtours.ca

*Out of pocket expenses may include credit card fees, applicable fees for bookings we have made on your behalf, such as admissions, transportation, deposits and reservation fees.